Returns

We hope you love your order, but sometimes things just aren’t meant to be.

When they’re not, we accept returns of items unused and in their original condition with 14 days of delivery. Just bring it into our store with your receipt, or contact us at merch@mulhalls.com to start the return process.

Please note that you will be responsible for return shipping costs, and initial shipping fees are not refundable.

Returns usually take us 3-5 business days to process upon reaching us. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. We don’t totally understand how that works, but our loose understanding is that that’s up to a “financial institution.”

If your order arrived damaged, please contact us – and include photos – within 7 days of delivery at merch@mulhalls.com. We will get right back to you with next steps.